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Let’s Talk Make Effective Feedback Your Superpower

Therese Huston
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Ostatnio widziany
05/08/2022
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'Brilliant . . . empowers you with ninja listening skills, emotional management techniques, and whip-smart scripts to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of HOOKED and INDISTRACTABLE

Critical feedback, delivered frequently and expertly, can be a game changer - it can turn average performers into the hardest workers and stars into superstars.

But fear of hurt feelings and awkward conversations often lead managers to hold back from offering crucial insights. According to recent studies, 44% of managers dread giving feedback, while 65% of employees wish their managers gave more.

In Let's Talk, Dr Therese Huston shows how to deliver feedback effectively and with confidence. Starting with the best ways to approach the evaluation process, Huston explains the importance of siding with the other person, stating your good intentions and working out what kind of critique your employees want most - do they want to be appreciated, coached or evaluated? Huston then delves into the six practical tools you need to deliver impactful feedback, including how to take steps to ensure unconscious bias doesn't leak into your appraisal.

Above all, Dr Huston offers a step-by-step plan to prove that productive, collaborative assessments are straightforward and not, as they sometimes seem, a Jedi mind trick. This handbook offers the tools to help anyone, from executives to teachers to coaches, to improve performance, trust and morale and make a once-dreaded task feel natural.

Książka Let’s Talk - wysyłka UK tylko £1.90.

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Dane bibliograficzne / Bibliographic info
Rodzaj (nośnik) / Type of product książka / book
Dział / Department Książki i czasopisma / Books and periodicals
Autor / Author Therese Huston
Tytuł / Title Let’s Talk
Podtytuł / Subtitle Make Effective Feedback Your Superpower
Język / Language angielski
Wydawca / Publisher Random House
Rok wydania / Published in year 2021
Rodzaj oprawy / Binding type Miękka
Wymiary / Size 15.3x23.4
Liczba stron / Number of pages 304
Ciężar / Weight 0.372 kg
   
ISBN 9781847943491 (9781847943491)
EAN/UPC 9781847943491
Stan produktu / Condition nowy / new - sprzedajemy wyłącznie nowe nieużywane produkty
Inne wydania
Nośnik Oprawa Rok wydania Dostępność Pokaż
książka / book (j. angielski) Miękka 2021 Niedostępna [pokaż]

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